Manage Domains
Prerequisites
- Purchased and active service↗
- Requested and validated Identity Profile↗
Request a Domain
- Log in to your Atlas↗ portal.
- Click on Certificates dropdown to expand.
- Select Domains from the list.
- Click New Domain.
- In the next window, select the Identity Profile for your new domain, then enter your domain name in the box.
- On the right-hand screen, click Save and Continue to proceed.
- The domain is now ready for verification.
What's Next:
You will have the option to verify the domain immediately or complete the verification at a later time, but not more than 30 days. To verify your domain, please refer to the instructions below.
Verify a Domain
- Click Verify this domain to continue, or Verify later to do so at a later time.
If you choose to Verify later, when you are ready to proceed with the verification, follow these steps:- Log in to your Atlas↗ portal.
- Click on Certificates, then click on Domains.
- Select the domain you want to verify, and then click on Verify Domain on the right-hand screen.
- Proceed to Step # 2.
- A new window will display different domain validation methods: DNS TXT, HTTP, and EMAIL. Select the one you prefer to use and follow the instruction to validate your domain with that method.
If you selected DNS TXT as your domain verification, follow these guidelines:
- Select DNS TXT.
- Copy the Domain Verification Code (DVC), or simply click copy to clipboard.
- Select the domain to be used for verification.
- Open a new browser page and go to your DNS provider.
- Create a TXT record in your DNS provider, enter the common name, paste the DVC into the Value field, and then click Save.
NOTE: The following view is an example of a DNS provider page. The user interface may be different depending on the provider.
- Go back the Atlas portal, then click Verify via DNS TXT.
- Once verified, the validation method should be listed in the Last Verification Method column for the domain.
Alternatively, the history of the verification request, including the current status, can be found in the right-hand details pane.
If you selected HTTP as your domain verification, follow these guidelines:
- Select HTTP.
- Click copy to clipboard to copy the Domain Verification Code (DVC), then place it in a text file named gsdv.txt.
Alternatively, click download this a txt file to save a copy of the verification code as a .txt file.
- Select the protocol (http or https) to use in order to access gsdv.txt.
- The file containing the DVC should appear in this location.
- Click Verify via HTTP.
- Once verified, the validation method should be listed in the Last Verification Method column for the domain.
Alternatively, the history of the verification request, including the current status, can be found in the right-hand details pane.
If you selected Email as your domain verification, follow these guidelines:
- Select Email.
- Select the constructed email address that you want to use.
- Click Send Email(s).
- Click Done to confirm. An acknowledgment email will be sent to your selected email address containing a link to approve the order and instructions for the next step.
- Once verified, the validation method should be listed in the Last Verification Method column for the domain.
Alternatively, the history of the verification request, including the current status, can be found in the right-hand details pane.
What's Next:
After proving your domain control, you can now request a certificate↗.
Reset DVC
A Domain Verification Code (DVC) is generated when you first submit a domain for verification request. The DVC is valid for 30 days and can be renewed or extended if domain verification is not completed before it expires.
- Log in to your Atlas↗ portal.
- Click on Certificates dropdown to expand.
- Select Domains from the list.
- Select the domain you want to reset the DVC for, and then click on Reset DVC on the right-hand screen.
- A pop-up message will appear to confirm your action. Select Yes, reset it to continue resetting your DVC. Otherwise, select No, cancel to cancel.
- You have now successfully reset your DVC.
Delete Domain
You can delete a domain at any time. Doing so will invalidate any verifications you have done on the domain, and you will not be able to issue certificates against the domain until it has been verified again.
- Log in to your Atlas↗ portal.
- Click on Certificates dropdown to expand.
- Select Domains from the list.
- Select the domain you want to remove, and then click on Delete Domain on the right-hand screen.
- A pop-up message will appear to confirm your action. Select Yes, delete it to continue deleting the selected domain. Otherwise, select No, cancel to cancel.
- You have now successfully deleted the domain from the list of your domain.
Frequently Asked Questions
Expiration Date indicates when your domain will expire, or how long your domain will remain active. If no expiration date is listed for a domain, that means that it has not been verified. The Verify Before Date indicates by when a domain needs to be verified before the DVC expires (30 days after the domain is first submitted for verification).
TLS domains are typically valid for 13 months; when a domain expires, you cannot issue certificates for that domain and must revalidate it.
"DNS domain validation error: "status": "ERROR","description": "read tcp (ip-address)->(ip-address): i/o timeout","timestamp": 1697487367,"method": "DNS"}"?
If you encounter a timeout or SERVFAIL results when performing a DNS verification, it might be due to a geographic block or IP restriction. Please have your IT technician review your policies regarding the implementation of regional geographic or IP restrictions.
NOTE: SERVFAIL may also be a symptom of a DNSSEC validation chain error.